Privacy Policy
Data Protection Policy
StageAbility Berkshire Privacy Policy
StageAbility Berkshire takes the security and use of the information you give us very seriously. Our data protection and privacy policy extends beyond this website and into our everyday business activities.
Here is a summary of our data privacy principles in simple language:
- We will collect the information we need from you to get the job done.
- We will use your email and postal address details to provide you with essential paperwork â school newsletters, invoices and other notifications.
- We will use the phone number(s) you provide to contact you when we need to get hold of you urgently.
- We take just as much care over information relating to people under the age of 18.
- We pledge to keep our contact information up to date â and we would ask that you help us by notifying us of any changes.
- Personal Data is only stored for 1 year past current use.
- We will take care to protect and secure the information you give us â in electronic format, this means we will back it up and ensure that access is only given to authorised people in the course of School business. In paper format, this means that anyone who is given personal information is also charged with keeping that information safe and returning it to the appropriate person for filing in a secure location.
Data Collection:
Personal identification information.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Data Controller:
The Data controller is StageAbility Berkshire. You can contact us any time at info@berkshire.stageability.co.uk
Purpose of Data collection:
Data is collected for a variety of purposes:
- Business Administration.
- Monitoring marketing effectiveness.
- Facilitate a response to queries.
- Pre-entering data to office systems to expedite sign up processes.
- Improving our services and systems, as well as to allow us to provide requested services.
- To improve customer service.Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To process payments.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- Marketing: Use of images collected by StageAbility Berkshire.
- To run a promotion, contest, survey or other Site feature.
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send emails and newsletters.
We may use the email address to send user information and updates pertaining to their membership. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails the user may contact us or unsubscribe from our mailing list.
Data Categorisation:
Personal â any data which could be used to personally identify an individual. Including names, postal address, telephone/email, IP Address.
Personal & Sensitive â Personal information which includes DOB, Medical information
Non-personal â Browser name, the type of computer and technical information about Users means of connection to our Site as well as data which has been anonymised.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Information may be handled by 3rd party Data Processors (Business Partners) on our behalf. Our business partners include
- Xero (Accounting Software)
- Google Ltd (Adwords, Analytics)
- Classes4Kids (Booking software)
- West Berkshire Council
- Reading Borough Council
- Wokingham Borough Council
- Other councils where necessary
- Facebook (Advertising)
- Instagram (Advertising)
Business Partners must attest that they also comply with all current legislation and GDPR.
How we protect your information â Data Retention & Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a secure communication channel and is encrypted and protected with digital signatures.
Additionally:
Personal Data is only stored for a period of 1 year past current use.
Personal Data stored online or offline is protected by password and encrypted.
StageAbility Berkshire holds an internal Data Breach Policy and Procedure and will act accordingly in the event data is compromised.
Right to withdraw Consent:
The User has the right to withdraw consent at any time. This request should be submitted electronically to info@berkshire.stageability.co.uk StageAbility Berkshire will remove or anonymise all stored data from all systems within 10 working days. Should the right to withdraw consent relate to use of images please include as much information & URL Links as possible in order to help with the request.
Right to complaint:
Should you believe StageAbility Berkshire to have not acted in a fair, proper and safe manner regarding personal data you may submit a complaint the supervisory authority.
The Information Commissionerâs Office
Water Lane, Wycliffe House
Wilmslow, Cheshire SK9 5AF
Tel. +44 1625 545 745
e-mail: international.team@ico.org.uk
Website: https://ico.org.uk
Please also contact StageAbility Berkshire at info@berkshire.stageability.co.uk
Changes to this privacy policy
StageAbility Berkshire has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Express consent for use of sensitive personal data is requested at point of submission.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
StageAbility Berkshire
A: Byways, Sweetzers Piece, Mortimer RG7 3UX
E: info@berkshire.stageability.co.uk
T: 0118 933 3791
This document was last updated on 29/6/18